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ENTRY & CUSTOMS PROCEDURE
As soon as you arrive at the airport in Vietnam, you are required to
complete an entry and exit form. This form is also used for Customs declaration.
Currently, the Vietnam arrival / departure card CHY2000 is used for this
procedure. Fill in and mark (x) in the appropriate box from No.1 to No.16 of the
declaration form before submitting it to Customs, Immigration and Public Health
authorities.In cases of re-entry or re-exit without any must-be-declared items,
you simply present your declaration form fulfilled earlier or make a new one, if
necessary. 
PASSPORT
& VISA ![]()
A
passport and a visa are required for entry into Vietnam. A regular tourist visa
is valid for up to 30 days. However, some Southeast Asian countries including
Thailand, Philippines, Malaysia, Indonesia, Singapore and Laos are exempted from
visa when entering Vietnam. Vietnam also has a visa exemption for Japanese,
Swedish, Norwegian, Danish and Finnish citizens. Passport holders from these
countries can travel to Vietnam up to 15 days without applying for tourist
visas.
There are two kinds of tourist visas. The first can be obtained from
the Vietnamese Embassy or the Consulate in the travelers' home country. The
second can be obtained at the international airports (Hanoi, Ho Chi Minh City,
and Danang) on arrival in Vietnam provided that it has been pre-approved by the
Immigration Office. Heritages Vietnam offers visa procurement services for
individuals and groups. The procedure is as follows:
REGULAR VISA
• Passport details and arrival and
departure dates for each traveler are sent by e-mail or fax to Heritages
Vietnam no later than 7-10 days prior to their departure date to Vietnam.
• Heritage Vietnam submits the details to the Immigration Office, which
takes between 3 to 5 working days to process.
• The Immigration Office
notifies Heritage Vietnam of the visa approval and sends a fax/telex approval
code to the Embassy or Consulate in the travelers' home country.
•
Heritage Vietnam sends a faxed copy (or email) of the approval letter to the
agent or directly to the individual concerned.
• The agent should submit the
client's passport, photographs and faxed copy of the approval to the local
Vietnamese embassy or consulate of the client's home country. The Vietnam
Embassy or Consulate will then stamp / stick a Vietnam visa on the client's
passport and collect the VISA STAMPING FEE directly from the applicant. In cases
where Vietnam has no diplomatic representative, agents should inform Heritages
Vietnam so that an alternative Vietnamese embassy/consulate can be located.
VISA ON ARRIVAL - please click here ![]()
• Passport details and arrival and departure dates for each
individual are sent by e-mail or fax to Heritages Vietnam no later than 4
working days prior to departure date to Vietnam.
• Heritages Vietnam
submits the details to the Immigration Office, which takes 3 working days for
processing.
• The Immigration Department notifies Heritage Vietnam of the
visa approval and returns an approval number to Heritages Vietnam .
•
Heritages Vietnam sends a faxed copy (or email) of the approval letter to the
agent or directly to the individual concerned.
• The traveller or tour-group
operator must show these visa approval codes at the airline check-in counter
before flying to Vietnam.
• Upon arrival, the group or individual will need
to go to "LANDING VISA" counter where their visa will be processed. They need to
fill in a form (photo required) and get the visa stamped by Immigration Officer.
•The visa gets stamped in the passport.
AIRPORT TAX
International Airport Tax from Ho Chi Minh City: US$ 12.00 per person
International Airport Tax from Hanoi: US$ 14.00 per person
International
Airport Tax from Danang: US$ 10.00 per person
Domestic Airport Tax
(average): US$ 2.00 per person (normally, Heritage Vietnam will absorb the
domestic airport tax)
Children Policy: Children aged 2 to 12 will be subject
to a 50% charge of the airport taxes
DISEMBARKATION IN VIETNAM
On
the plane, the passenger will be given the Vietnam Arrival - Departure Card to
complete. This form includes customs and health declarations. (See form A2
attached.) Upon arrival, the form will be checked by an immigration officer who
will take one copy of the form. The passenger retains the other half. The
passenger proceeds to the luggage belt, then to customs. The passenger shows the
customs form to the Customs Officer who will stamp and return the form.
Passengers must keep this form and keep it for use at departure.
MEET & GREET
After
passing through customs, passengers will be welcomed by a Heritage Vietnam guide
holding a Heritages Vietnam sign or a sign with your company logo. Guests will
then proceed to a car for the trip to the hotel.
BORDER CROSSING TO
CAMBODIA, LAOS AND CHINA 
To Cambodia
There are two
border crossings to Cambodia:
• MOC BAI:
The main overland border
crossing to Cambodia is northwest of Ho Chi Minh City at Moc Bai. The trip from
Ho Chi Minh City to Phnom Penh take around eight hours.
• VINH XUONG:
A new riverside border crossing is located 30kms north of Chau Doc, in the
Mekong Delta at Vinh Xuong. From here you can take boat transfers up the Mekong
River to Phnom Penh.
To China
There are three border crossings over to
China:
• LAO CAI:
The Hekou Bridge overland border to China is at Lao
Cai, (the main train station for Sapa) in the northwest. Twice weekly trains
also run from Hanoi to Kunming in China; you can also board the train at Lao Cai
Train Station.
• MONG CAI:
The Mong Cai overland border crossing to
China is in the northeast. To get there, you can get hydrofoils direct from Hai
Phong or Ha Long.
• HUU NGHI:
Huu Nghi is an overland border 18kms
north of Lang Son, in the northeast. There are also local trains from Hanoi,
which stop at Dong Dang Station, 4kms away from Huu Nghi. The international
train for China (Beijing) departs Hanoi's main train station via Dong Dang
Station, but you can only join the train at Hanoi.
To Laos
There are two
border crossings to Laos:
• CAU TREO:
Vehicles can access this border
to Vientiane. The border is near Vinh City in Vietnam's Central Provinces.
• LAO BAO:
From Hue, this border is a good connection for traveling
to Savannakhet. The border is near Dong Ha in the Central Provinces.
Contact local supplier visa : Heritages Vietnam
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